Player Reviews of Europa Casino

Europa Online Casino

Europa Casino has long been one of our favourite Playtech powered online casinos and is on our recommended list but that is only our opinion. Check out the reviews below sent in by real players detailing their experiences at this casino.

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Rating 3.3/5 from 6 Player Reviews.

Reviewer Name:

I recently played at Europa Online Casino for the first time and was really impressed with the experience from start to finish. The casino site is very attractive, I like the classy European Graphics and of course the huge bonus offer made it even more appealing!

The bonus was however quite confusing because it says €2400 but for non-high rollers like myself it really equates to 100% per month up to €100 for a year which works out to €1200 not €2400…still a bit confused on that one…but maybe that refers to the amount for high rollers. Either way though…you still get free money which in my book is a bonus.

I chose to play on the download version of the casino and setting everything up was relatively quick given the size of the download and the registration process was easy. I made the deposit of €100 and then chatted to the Customer Support Team to claim my bonus. The staff member I chatted to was very friendly and credited my 100% match bonus to my player account. Once this was done I headed to the games section.

There were many games to choose from but I am essentially a blackjack fan and was pleasantly surprised at the quality of the blackjack games on offer. I played a few standard games then ventured to the live dealer blackjack tables…now that was impressive and a lot of fun – felt just like Las Vegas!
All in all I have been very happy with my experience at Europa Casino and would recommend it to anyone looking to play online.

Reviewer Name:

I love Europa Casino! I have been a player year for many years and have seen many mixed reviews about it so I thought that I would add mine to set the record straight, because it seems that most of the time only unhappy players’ comment and this gives a very one sided and unfair view.

The reason I am a regular player at this casino is due to the fact that it not only offers a number of high quality casino games but it is also a professionally run operation and the support staff are always pleasant and helpful. To me that actually means more than anything else, to know that a casino is well run behind the scenes.

Yes the welcome bonus may not be straight forward when you are starting out, but most aren’t and if you read the terms and conditions properly it is not that difficult to understand. I find that most people complaining about this probably didn’t read the T&C’s…we all hate them but it’s something you’ve just got to do.

Europa Casino really knows how to look after their players and I am continually receiving new promotional and bonus offers, which definitely brighten my day. I regularly play slots at this casino and have been a winner of a substantial amount on more than one occasion.

I really can’t fault this casino and would like to assure anyone considering playing here that you are making a good decision. Don’t be put off by negative reviews, I haven’t had a bad experience in the 5 years I have been playing here.

Reviewer Name:

Europa casino is probably one of the best Playtech casinos I’ve played at. There are many positives including a great games selection, good customer support on e-mail, chat and telephone. Their bonus offerings are usually generous and are offered regularly but it is extremely important to read the T&C’s as they can sometimes have heavy wagering requirements and not all games count towards these which means you can’t withdraw until you comply with them. I have never had any issues getting my money when I have won, although they do take a few days if they pay via bank transfer and you will be charged the fee.

Other than that it is worth playing at if you are in the market for a good Playtech experience.

Reviewer Name:

They offer big bonuses on a regular basis sure but the only reason they do this is so that you can never cash out due to wagering requirements. I am so sick of being bombarded with mails that I have complained to customer support. I haven’t received a response after a week and if they keep doing this I am going to close my account. It’s a pity because the casino is good in all other ways.

 

Reviewer Name:

Other than playing the games I didn’t enjoy my experience at this casino, while deposits are instant withdrawals take forever. The pending period is at least 4 days and processing takes even longer. It took 3 weeks to get my money which is just totally unacceptable. I won’t bother playing here again when there are many other casinos that can pay you out in just a few days. Definitely don’t recommend Europa Casino for this reason alone.

 

Reviewer Name:

I’m new to this casino but so far so good. It’s my first Playtech casino too so while I can’t compare it to others using the same software I’ve really enjoy the quality of the table games and their customer support team is very helpful and explains things well. I recently won $333 and I am awaiting the payout of the funds. I noticed that this seems to take longer than the Microgaming casinos I’ve played at in the past but hoping there won’t be any issues..